What documents are required to rent a bike in Delhi?


To rent a two-wheeler with GoWheelo in Delhi, you must hold a valid Driving License. At pickup, simply submit any one original government ID (such as your Aadhar Card or Voter ID) for verification. We safely hold this ID and return it immediately at drop-off, meaning you do not have to surrender your physical Driving License!
Can I take a rented bike from Delhi to Noida or Gurugram?


Yes, absolutely! Our rental bikes and scooters are perfectly fine for commuting across the entire Delhi NCR region, including Noida, Gurugram, Faridabad, and Ghaziabad. If you plan to take a motorcycle for a longer outstation road trip to Himachal or Uttarakhand, please inform our hub manager to ensure the vehicle has the correct inter-state permits.
Do the rental bikes come with a valid PUC (Pollution) certificate?


Yes. Delhi Traffic Police impose heavy fines for missing pollution documents. GoWheelo guarantees that every scooter and motorcycle in our Delhi fleet comes with an up-to-date PUC (Pollution Under Control) certificate, alongside valid RC and insurance copies, ensuring you have a stress-free and legally compliant ride.
Are helmets mandatory for both rider and pillion in Delhi NCR?


Yes, helmets are strictly mandatory for both the rider and the pillion passenger across Delhi, Noida, and Gurugram, and camera challans are highly active. GoWheelo provides one complimentary ISI-marked helmet with every booking. You can easily rent a second helmet from our hub to ensure safety and avoid heavy police fines.
How long does it take to get the security deposit refunded in Delhi?


At GoWheelo, your security deposit is kept secure and is fully refundable. After you drop off the vehicle at our Delhi hub, our team performs a quick check for any new traffic challans or physical damages. Once this verification is complete, your refund is initiated and processed within 24 to 48 hours, ensuring a transparent and reliable return of your funds.
Are GoWheelo bikes allowed during Delhi's winter pollution bans (GRAP)?


Yes. During the winter months, Delhi occasionally restricts older vehicles under the GRAP pollution rules. GoWheelo maintains a modern, well-serviced fleet of legally compliant two-wheelers that meet current emission standards, meaning your daily office commute won't be interrupted by sudden city-wide vehicle bans.
Is there a daily kilometer limit on bike rentals in Delhi?


No, GoWheelo does not restrict you with rigid daily limits! Instead, you receive a total kilometer allowance based on your overall rental package, which you can use flexibly across your booking period. This is perfect for long daily commutes between Delhi and Gurugram. We also offer unlimited kilometer packages on select models.
Can I rent a scooty for a month for my daily office commute?


Absolutely! We offer highly affordable monthly bike rentals in Delhi. This is the smartest, most cost-effective way for professionals commuting to tech parks in Gurugram or Noida to beat the heavy Delhi Metro rush and traffic, without the long-term financial commitment and maintenance of buying a personal vehicle.
What happens if I get stuck in Delhi traffic and return the bike late?


We understand that getting stuck at the Delhi-Gurugram border or Ring Road traffic is common. We provide a standard 30-minute grace period for returning your two-wheeler. Beyond that, late fees apply on an hourly basis. To avoid penalties, we highly recommend extending your booking through the GoWheelo app beforehand.
Can I rent a bike near New Delhi Railway Station or Delhi Airport?


Yes! GoWheelo operates multiple pickup hubs near major transit points and metro stations. You can easily rent a bike near New Delhi Railway Station (Paharganj / RK Ashram), IGI Airport (Aerocity), and major hubs like Hauz Khas, Rajouri Garden, Dwarka Mor, Malviya Nagar, and Shalimar Bagh. We also have hubs at INA, Samaypur Badli, and Rohini Sector 18 metro stations, making your commute incredibly convenient.