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Kolkata FAQ Section

Kolkata FAQ Section

General

Yes! We offer instant airport delivery options. Your booked self-drive car can be coordinated to wait for you right outside the arrivals terminal at Netaji Subhash Chandra Bose International Airport (CCU) on VIP Road.

Yes, all our self-drive cars carry comprehensive all-India tourist permits. You can comfortably drive on the Bengal circuit to Shantiniketan (Bolpur), Bishnupur, or up to the Godkhali Jetty for a Sundarbans excursion.

Our versatile Kolkata fleet spans multiple segments. Choose dynamic hatchbacks for shopping at Gariahat or Burrabazar, executive sedans for business in BBD Bagh (Dalhousie), or spacious 7-seater SUVs (like the Ertiga or Innova) for smooth highway driving.

Traffic limits are strictly regulated. The typical speed cap inside city limits like Salt Lake and New Town Expressways is 60 km/h, while central zones like Park Street and old-city corridors average 25–40 km/h. Major highways permit up to 100 km/h.

While our cars have national permits, crossing borders into neighboring states like Odisha (for Puri) or Bihar/Sikkim requires paying state entry taxes at the RTO border checkpoint. Our team can guide you on processing this minor commercial tax payment easily online.

Simply select the doorstep delivery option when creating your reservation. Our hub operators will drive the vehicle right to your gate in Alipore, Ballygunge, Tollygunge, or Behala, perform a quick digital document check, and hand over the keys.

To keep our starting booking rates as cheap as possible, cars are provided on a "Self-Fueling" or "Full-to-Full" model. You receive the car with a pre-marked fuel level and simply drop it back at our hub with the equivalent amount.

Once you return the vehicle to your designated destination, our agent completes a rapid 5-minute checkout inspecting for scratches, interior cleanliness, and automated toll transactions. Your security deposit refund is triggered instantly right back to your source account.

Yes! Our clean, high-end white SUVs and premium sedans are perfect for marriage transit and special family events across major banquets in Rajarhat, EM Bypass, or RS Puram/South Kolkata locations. We advise choosing our "Unlimited Kilometers" tier for stress-free event hops.

In the rare event of a mechanical error or flat tire on NH 16 or SH 4, do not abandon the vehicle. Move it to the shoulder lane and call our dedicated support channel immediately. We provide round-the-clock roadside assistance and road-network towing across the state.