What documents are required to rent a bike in Pune?


To rent a vehicle with GoWheelo in Pune, you must hold a valid Driving License (Learner's licenses are not accepted). At the time of pickup, you are required to submit any one original government-issued ID proof (such as your Aadhar Card, Voter ID, or physical Driving License). This original document will be securely held at our hub and returned to you immediately upon drop-off.
Can a rented scooty make it from Pune to Lonavala or Lavasa?


Yes! Our scooters and bikes are well-maintained to easily handle the ghats and weekend trips to nearby getaways like Lonavala, Lavasa, and Mahabaleshwar. For scooters, simply ensure your trip stays within your package's kilometer limit. If you rent a motorcycle, you have the freedom to ride anywhere within Maharashtra state limits. Crossing state borders is strictly prohibited.
Are helmets mandatory in Pune, and what are the BRTS lane rules?


Yes, helmets are strictly mandatory under Pune traffic laws. GoWheelo provides one complimentary ISI-marked helmet, and you can rent a second for your pillion. Important: Two-wheelers are strictly prohibited from entering Pune's BRTS (Bus Rapid Transit System) lanes. Any traffic or BRTS challans incurred during the rental period are the sole responsibility of the rider.
How long does it take to get the security deposit refunded?


While many Pune rental companies hold your money for 7 to 15 days, GoWheelo guarantees security deposit refunds within 24 hours. The fully refundable deposit amount varies by vehicle model. Once you return the two-wheeler to our hub in good condition, your refund is initiated and processed within a maximum of 24 hours.
Is fuel included in the bike rental price?


No, our rental pricing is highly competitive and exclusive of fuel. We provide enough fuel to get you to the nearest petrol pump. We follow a simple "Like-to-Like" fuel policy: simply return the vehicle with the exact same fuel gauge level it had at pickup to avoid any additional refueling charges.
What happens if the bike breaks down in Hinjewadi traffic or on a ghat?


Our fleet is regularly serviced to handle both heavy Pune traffic and outstation weekend trips. However, if you face an unexpected mechanical issue within Pune limits (such as Hinjewadi, Wakad, or Baner), contact our 24/7 support immediately. We will arrange on-spot assistance or a quick replacement so your commute isn't delayed.
Is there a daily kilometer limit on GoWheelo rentals in Pune?


No, GoWheelo does not restrict you with daily limits! Instead, you receive a total kilometer allowance based on your overall rental package, which you can use flexibly over your entire booking period. We even offer select vehicles with unlimited kilometers. Any excess distance beyond your total package allowance is charged at a flat, transparent rate.
What is the cost of renting a scooty for a month in Pune for office commutes?


We offer highly affordable monthly bike rentals in Pune starting at just ₹4,500 per month. This is the smartest way for students and IT professionals commuting to tech parks in Hinjewadi, Wakad, or Kharadi to beat the traffic without the long-term commitment and maintenance costs of buying their own vehicle.
What happens if I get stuck in Pune traffic and return the bike late?


We understand that Pune traffic can be unpredictable, so we provide a standard 30-minute grace period for your return. Beyond that grace period, late fees are charged at a flat rate of approximately ₹100 per hour. To avoid penalties, we highly recommend extending your booking via the GoWheelo website or app a few hours before your ride ends.
Can I rent a bike directly at Pune Railway Station?


Yes, we have a dedicated GoWheelo pickup hub right at Pune Railway Station for immediate access the moment you arrive in the city! We also operate multiple convenient hubs across prime Pune neighborhoods, including Hinjewadi Phase 1, Wakad, Baner, Kothrud, Swargate, Pimpri-Chinchwad, and Shivaji Nagar (FC Road).